Privacy Policy – Bonus Game Pakistan PKR Gaming Platform

Bonus Game collects information in two ways: information you provide directly when registering and using the platform, and information collected automatically as part of how the service operates.

Information you provide directly:

• Full name as it appears on your CNIC or government-issued ID
• Valid Pakistan mobile number used for account contact and verification
• Email address for account communications and recovery
• Date of birth for age verification (18+ requirement)
• CNIC details when identity verification is requested
• Payment method details (mobile wallet number, bank account name) for deposit and withdrawal processing
• Any information you submit when contacting support

Information collected automatically:

• Device type, operating system and browser version
• IP address and general geographic location (city/region level)
• Session duration, pages visited and features used on the platform
• Betting and gaming activity — games played, stakes placed, results
• Deposit and withdrawal transaction history in PKR
• Cookie identifiers and similar tracking technologies (see Section 5)

The information we collect is used for specific, legitimate purposes related to operating Bonus Game as a platform for Pakistan players. We do not use your data for purposes unrelated to the service.

All financial transactions on Bonus Game are conducted in Pakistani Rupees. When you make a deposit using JazzCash, Easypaisa, Raast, Bank Transfer or a debit/credit card, the payment process is handled through the respective payment provider's secure systems. Bonus Game does not directly handle or store your mobile wallet PIN, online banking password or full card number.

What Bonus Game does store is the information necessary to maintain accurate transaction records: the transaction reference number, amount in PKR, date and time, payment method type, and whether the transaction was successful. This data is needed to credit your gaming balance, process withdrawals to the correct account, and resolve any transaction disputes.

All payment data is stored in encrypted form. Access to payment records is restricted to authorised personnel only, and only when required for transaction verification, fraud investigation or withdrawal processing.

• Payment credentials processed by the payment provider — not stored by Bonus Game
• Transaction records retained for account integrity and dispute resolution
• Withdrawals only processed to payment methods in your own name
• All payment records encrypted at rest

Bonus Game does not sell your personal information to any third party. Data is shared only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment processors — JazzCash, Easypaisa, Raast and banking partners receive transaction information necessary to process your PKR deposits and withdrawals.
• Identity verification services — When account verification is required, your name and CNIC details may be passed to a third-party verification provider to confirm your identity.
• Game providers — For Live Casino, Slots and Casino games powered by third-party providers, limited session data is shared with the game provider to enable gameplay. No financial details are shared with game providers.
• Fraud prevention — In cases of suspected fraud, account sharing or prohibited conduct, relevant data may be reviewed internally and, where appropriate, shared with payment partners to protect the integrity of the platform.

Bonus Game uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. Cookies are small text files stored on your device when you visit the site. They do not contain your personal information in a readable form and cannot run programs or deliver viruses.

Types of cookies used on bonusgame.vin:

• Essential cookies — Required for the platform to function. These include session cookies that keep you logged in during your visit, and security cookies that help protect your account. These cannot be disabled without affecting platform functionality.
• Functional cookies — Remember your preferences such as language settings, game layout preferences and recently visited sections of the platform.
• Analytics cookies — Used in aggregated, anonymised form to understand which sections of the platform are most used, how long sessions last and where players encounter issues. This data is used to improve the platform experience.

You can manage cookie settings through your browser. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to log in and use the platform normally. The Bonus Game Android APK app uses equivalent local storage mechanisms to maintain session state and preferences.

Data security is taken seriously at Bonus Game. The following technical and organisational measures are in place to protect your personal information from unauthorised access, loss or misuse.

• SSL/TLS encryption on all data transmitted between your device and our servers
• Passwords stored using one-way cryptographic hashing — they cannot be read by anyone, including our own team
• Payment and financial data encrypted at rest in our database systems
• Access to personal data restricted to authorised staff on a need-to-know basis only
• Regular internal security reviews of data handling processes
• Suspicious login activity monitoring and automatic account protection triggers

Despite these measures, no online platform can guarantee 100% security. You also play an important role in keeping your account secure. Use a strong, unique password for your Bonus Game account, do not share your login details with anyone, and contact support immediately if you suspect unauthorised access to your account.

We retain your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data:

• Account information — Retained while your account is active. Following closure, basic account data is retained for a period to enable account recovery requests and to resolve any outstanding queries.
• Transaction records — PKR deposit and withdrawal records are retained for a defined period after account closure to maintain financial integrity and allow dispute resolution.
• Identity verification data — Retained in accordance with our verification procedures and deleted once the retention period has passed and no active dispute requires the data.
• Support communications — Retained for the duration of your account and for a period after closure to provide context for any follow-up queries.
• Analytics data — Retained in anonymised, aggregated form and not linked to individual accounts after the defined period.

When the retention period for a category of data expires, it is securely deleted or anonymised so that it can no longer be linked to your identity.

As a Bonus Game user, you have the following rights regarding your personal data. To exercise any of these rights, contact [email protected] with your registered mobile number or email address so we can verify your identity before processing the request.

• Right to access — You can request a copy of the personal information we hold about you.
• Right to correction — If any information we hold is inaccurate or outdated, you can request that it be corrected.
• Right to deletion — You can request that your account and personal data be deleted. Note that certain transaction records may need to be retained for the defined retention period regardless of account closure.
• Right to withdraw marketing consent — If you have opted in to promotional communications, you can withdraw that consent at any time by contacting support.
• Right to raise a concern — If you believe your data has been handled incorrectly, you can raise a concern directly with our support team.

Bonus Game is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that an account has been registered by someone under 18, the account will be immediately closed, any balance will be returned after verification, and all associated personal data will be deleted promptly.

If you are a parent or guardian and believe a minor in your household has registered on Bonus Game, please contact [email protected] immediately so we can investigate and take appropriate action. Providing the registered mobile number or email address associated with the account will help us locate and close it faster.

This Privacy Policy may be updated from time to time to reflect changes in how the platform operates, changes in the services we offer, or for other operational reasons. When we make changes, the updated policy will be posted on this page with a revised date at the top.

If changes are significant, we will make reasonable efforts to notify active users — for example, through a notice on the platform or a message to your registered contact details. Continued use of Bonus Game after the updated policy is posted constitutes acceptance of the revised terms. If you do not agree with any changes, you should close your account before the updated policy takes effect.

We recommend checking this page periodically so you are always aware of how your information is being handled. The date at the top of this page shows when it was last updated.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch with the Bonus Game support team.

• Email: [email protected]
• Response time: We aim to respond to all privacy-related queries within 48 hours.
• Identity verification: Required for data access, correction and deletion requests — please include your registered mobile number or email in your message.

You can also visit the FAQ page for answers to common questions about your account, payments and platform policies.